Saying that a person learns until his/her death surely holds true in the information technologies business. People must learn much more and more frequently, we might say constantly, since the technologies as well as our method of work change all the time. People who attend our training are taught to work with software packages, using modern tools and excellent instructors.
We offer target custom-made education, adjusted precisely to your business needs! We are aware that the knowledge and time of education need to be adjusted to your needs.
Minicom d.o.o. continuously strive to improve the quality of services. For this reason we employed a work coordinator who is responsible for communication with our clients and whose task is to make sure our customers are satisfied. In order to achieve this goal we kindly ask you to communicate all the requests exclusively to him.
The coordinator shall make sure to solve all the problems speedily and efficiently. Because of the range of our work the cooperation with different repair services proved to be unsuitable and we therefore ended it. The reorganization enables our experts to perform the services on a high quality level, where they can focus only on professional problems, while the work coordination department takes care of work and contacts with clients. Of course you will find our experts always at your disposition for any advice. However, they shall only respond to your call if time permits them to.
In a modern type of company the majority of important functions of the business process is information supported. In case of disturbances in performance of information system the company’s capability to perform its work is crucially obstructed. It is therefore of great importance to eliminate the possible errors and disturbances in performance in the shortest time possible. An even better option is to avoid the disturbances completely by using preventive measures. For this purpose we have well equipped repair team, which offers you rich knowledge, experiences and equipment. The transition from a sales company to a service company made us thoroughly reorganize the work in the repair department. Now the user communicates only with one person which takes care of the customer until the case is closed, regardless the number of people involved in the solving of the problem.